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cannot send emails

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Level 2

I cannot send emails in Thunderbird, i get this message "an error occurred while sending email.The mail server responded: 535 5.7.8 [TPG-A2]Authentication denied.User heich@tpg.com.au is banned from using SMPT AUTH due to previous abuse."  I can recieve emails but not send. Please reset something so i can send emails.

 

Regards

Henry Przybycien