cant send emails

[fot77]

Hi,

I can receive emails but have been unable to send emails from my iphone or laptop.  However, I can send emails in the tpg post office. 

I have changed my password etc and it is still not working. Very disappointing as this seems to be a recurrent thing....

Can you please unblock my account.

Thanks, Fiona

[Ahra_G]

Hi @fot77 

Welcome to the Community! 

You may want to check out this Community article we have created: Setting up email on your iPhone and Android phones 

• Is it happening on just 1 email or all outgoing mails?
• Which email client(s) are you using? 
• Please provide us with the email address via private message as well as screenshot(s) of the error you are getting
  
  

We'll wait for your response. 

Regards, 

Ahra_G