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email not working after move

NJR
Level 2
Level 2

moved home

email postoffice  has disappeared from account 

can recieved emails can not send emails

 

3 REPLIES 3
Shane
Moderator

Hi @NJR ,

 

Thanks for raising this to us, if it shows error message when sending email, please post the screenshot on this thread ofr reference.

 

Also try to send an email using our Post Offce 

 

Regards,

 


@NJR wrote:

moved home

email postoffice  has disappeared from account 

can recieved emails can not send emails

 


 

NJR
Level 2
Level 2
Thanks for replying
However had you read what was written then you would have
Noticed that I mentioned that the post office has been removed from my account
Shane
Moderator

Thanks for the additional details, I'd like to confirm if we are talking about TPG post office or 3rd party email post office. Please post a screenshot on this thread for reference.

 

 

Thanks for replying
However had you read what was written then you would have
Noticed that I mentioned that the post office has been removed from my account