emails

[clarencehogben]

I have not been able to send emails since 23 august 2019.   I am now losing my patience.  Please do something about it.   Twice your staff have promised to solve the problem and they said they would phone back but they haven't.  I feel like taking the matter further.  The  message I get is "IP name possibly forged (203.8.181.79)"

[BasilDV]

Hi @clarencehogben,

Welcome to TPG Community!

We were able to locate your account using your community details and reviewed the notes from our Tech team.

It appears that you are using a third party email address to your Outlook email client.

We'd like to arrange a call from our senior tech team to check on this further and help us resolve this once and for all.

Please send me a PM with your preferred time and best number to be contacted.

How to send a PM? Click here.

Regards,

BasilDV