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hi i reset my archer V1600v modem and now i have no service i can't even login to the modem at all

Level 1a

reset my archer V1600v modem and now i have no service i can't  login to the modem at all i can't even bring up it's web page no access to the modem at all what am i doing wrong

2 REPLIES 2
Moderator

Hi @wcdesq,

 

Welcome to the community!

 

I was able to locate your account and ran initial tests. It shows your service has been connected for 5h 56m. Please let me know should you require further assistance.

 

Cheers!

Highlighted
Staff

Hi @wcdesq

 

It's good to know that you're finally connected to your service.

 

Please note that resetting your modem will bring it back to its default factory settings. After doing a reset, it's advisable to just leave the router powered on and idle for around 30 minutes to give it enough time to retrieve and save the required settings from TPG to connect automatically.

 

Once this is completed, the Internet light on the front of the router will become solid green.

 

Please refer to our Community article:

How to set up your TP-Link VR1600v modem


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