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upload and download speeds

Level 1b

Hi All,

 

I had NBN 50 installed yesterday very happy with the install and the whole progress from start to end thank you TPG.

But l would like to know if my upload speed is around 45mbps shouldn't my upload speed be close to that give or take, but l am only getting 18 to 19 mbps why is this so .

 

 

regards

 

frank

 

2 REPLIES 2
Moderator

Hi @borowan,

 

Welcome to TPG Community!

 

We'd like to take a look at your account and help get to the bottom of this. We have tried to locate the account using your community details, but we were unable to find an active account.

 

Please PM us your TPG customer ID, username and complete address. To send a PM, please refer to this link: How do I private message (PM) in the community

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Level 3
Level 3

NBN50 plans have a maximum upload speed of 20mbps, so the upload speeds u are getting look great also.

 

If upload speed is something u need more of, then the NBN100 plan which offers up to 40mbps upload speeds could be an option.

 

Hope that Helps

 

DB