hi TPG, I am in Concord (Sydney) and my mobile keeps dropping out on phone calls. The call will be find for the first 15 seconds, and then will just drop out for a while, and then if I wait about 5-10 seconds of silence, I will be able to hear the other person again. So in a 5 minute call, I have missed almost half of the conversation. And this is happening on each and every phone call.
I have a Samsung phone and my wife who has a Huawei also has the same problem, so I know it must be the TPG network that is the issue.
When I called TPG customer service today they said there was planned maintenance in the area and that could be causing the issue, but when I checked the service status page, there is no planned maintenance listed there. Even if there was planned maintenance, it should not continue for this long - has been at least two weeks already. Could you please resolve this asap