5g Dropout

karloestrada
Level 2

I'm happy that our TPG Fiber to the building got connected today. However, I'm having a 5g dropout. Resetting the modem works but it will drop me out again after a few minutes. Please help. 

 

Thanks,

Karlo

3 REPLIES 3
david64
Level 12

Do you mean the 5GHz band on the wifi router?

Is the 2.4GHz band working ok?

The 5G band has higher speed but doesn't go as far.

Easy Steps to Improve Wi-Fi Connection In Your Home  

karloestrada
Level 2

Yes. That's right. The 5g on the router. How can I assure that it's not dropping me out. I prefer using it because it's faster. 

david64
Level 12

What is the wifi signal strength where you get dropouts compared to the strength closer to the router?

Can you try using your device in different parts of the house?

Are there many other wifi networks in the neighbourhood? And what are their signal strengths?