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I seem to be having exactly the same issue. The DSL connection is fine however the internet connection seems to drop out randomly. Initially it has been every few days (so I didn’t think much of it) – except today the internet connection has dropped out 3 times. The modem usually reconnects automatically within 5-20 minutes. Until about a week or so ago this has never been a problem…
Yep in Victoria. I did see the NBN issue but didn't realise it was FTTB too - maybe that was it hmmm... Although my wife was working from home today & did say there was a random drop out at around 4pm this afternoon (about 5 minutes later the modem reconnected successfully).
I have been with TPG FTTB for over 3+ years now & it’s only really been the last 1-2 weeks these internet connection dropouts have started…
Over the past few days TPG has been investigating intermittent Phone and Internet connection queries reported by our TPG FTTB customers in Victoria.
We put our best engineers on this task and throughout the night we have implemented a number of fixes to resolve this issue.
We can confirm that we haven’t seen any more related faults since yesterday.
Like always we continuously monitor and upgrade our network to provide the best service for our customers