Constant dropouts

[icehouseiva]

I have been getting constant dropouts for ages, my god it is frustrating when your in the middle of watching something. But it's infuriating when your online gaming and you lose connection.

[BasilDV]

Hi @icehouseiva 

Thanks for raising this with us and we apologise for the inconvenience.

We tried to search for your account using your community details to no avail.

We'd like to have a better understanding of the situation and see what we can do to resolve this as soon as possible.

Please send me a PM with your TPG username or customer ID number to assist you accordingly.

You may also check these articles:

• Easy Steps to Improve Wi-Fi Connection In Your Home
• Wireless Channel on your modem - what is it and why should I change it?
• Slow speed issue

Let us know how it goes.

BasilDV

BasilDV