Disconnected FTTB

[nikkimanfrin]

I’ve been disconnected suddenly and modem / data is not detected

[BasilDV]

Welcome to the Community @nikkimanfrin.

Have you checked if your account has a payment issue?

I've also checked our TPG service status page and there's no outage declared within our FTTB service.

Are you under TPG FTTN or NBN?

Shoot me a PM with your TPG username or customer ID number.

BasilDV