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FTTB constant dropouts getting worse from about 2 weeks ago

kingrolo
Level 2
Level 2
‎24-10-2021 07:11 PM

Over the past few weeks I have started to get more and more droppouts, Previoulsy since starting FTTB over 5 years ago (when it was Wondercom) I haven't had this many dropouts occuring.  The Logs of when the network recovered from a drop out and timings are below for the past week, Today has been the worse. 

 

I have a supplied Modem Hauwei HG630

The DSL light is typically solid in normal operation, can tell that the dropput occurs as this light begins to blink slowly, and when it starts to recover the blinking quickens until solid again and connection is back up.

 

SystemLevelLogTimeUserEvent  
InformationSystem24/10/202118:59:50SYSTEMSystemsuccessfullyregistered
InformationSystem24/10/202118:54:15SYSTEMSystemsuccessfullyregistered
InformationSystem24/10/202118:50:59SYSTEMSystemsuccessfullyregistered
InformationSystem24/10/202118:47:44SYSTEMSystemsuccessfullyregistered
InformationSystem24/10/202118:18:01SYSTEMSystemsuccessfullyregistered
InformationSystem24/10/202117:57:24SYSTEMSystemsuccessfullyregistered
InformationSystem24/10/202117:32:43SYSTEMSystemsuccessfullyregistered
InformationSystem24/10/202117:12:23SYSTEMSystemsuccessfullyregistered
InformationSystem24/10/202115:41:42SYSTEMSystemsuccessfullyregistered
InformationSystem24/10/202112:38:42SYSTEMSystemsuccessfullyregistered
InformationSystem24/10/202111:44:45SYSTEMSystemsuccessfullyregistered
InformationSystem23/10/202122:14:58SYSTEMSystemsuccessfullyregistered
InformationSystem23/10/202122:05:43SYSTEMSystemsuccessfullyregistered
InformationSystem23/10/202120:59:50SYSTEMSystemsuccessfullyregistered
InformationSystem23/10/202117:27:13SYSTEMSystemsuccessfullyregistered
InformationSystem22/10/202122:05:42SYSTEMSystemsuccessfullyregistered
InformationSystem22/10/20212:44:42SYSTEMSystemsuccessfullyregistered
InformationSystem21/10/202122:05:41SYSTEMSystemsuccessfullyregistered
InformationSystem21/10/20212:06:14SYSTEMSystemsuccessfullyregistered
InformationSystem21/10/20211:02:47SYSTEMSystemsuccessfullyregistered
InformationSystem20/10/202119:23:51SYSTEMSystemsuccessfullyregistered
InformationSystem20/10/202113:02:48SYSTEMSystemsuccessfullyregistered
InformationSystem20/10/202112:26:48SYSTEMSystemsuccessfullyregistered
InformationSystem20/10/202110:32:47SYSTEMSystemsuccessfullyregistered
InformationSystem20/10/202110:17:47SYSTEMSystemsuccessfullyregistered
InformationSystem20/10/20216:29:48SYSTEMSystemsuccessfullyregistered
InformationSystem20/10/20211:02:47SYSTEMSystemsuccessfullyregistered
InformationSystem19/10/202112:54:20SYSTEMSystemsuccessfullyregistered
InformationSystem19/10/20211:02:48SYSTEMSystemsuccessfullyregistered
InformationSystem18/10/202122:06:17SYSTEMSystemsuccessfullyregistered
InformationSystem18/10/20211:02:47SYSTEMSystemsuccessfullyregistered
InformationSystem17/10/20211:20:47SYSTEMSystemsuccessfullyregistered
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2 REPLIES 2
kingrolo
Level 2
Level 2
‎25-10-2021 09:34 AM

Continuation from yesterday to this morning as of 9:34am

 

SystemLevelLogTimeUserEvent  
InformationSystem25/10/20218:23:54SYSTEMSystemsuccessfullyregistered
InformationSystem25/10/20217:48:13SYSTEMSystemsuccessfullyregistered
InformationSystem25/10/20216:56:43SYSTEMSystemsuccessfullyregistered
InformationSystem25/10/20216:48:27SYSTEMSystemsuccessfullyregistered
InformationSystem25/10/20216:14:43SYSTEMSystemsuccessfullyregistered
InformationSystem25/10/20215:45:27SYSTEMSystemsuccessfullyregistered
InformationSystem25/10/20215:38:43SYSTEMSystemsuccessfullyregistered
InformationSystem25/10/20215:33:27SYSTEMSystemsuccessfullyregistered
InformationSystem25/10/20215:26:43SYSTEMSystemsuccessfullyregistered
InformationSystem25/10/20213:42:27SYSTEMSystemsuccessfullyregistered
InformationSystem25/10/20213:20:43SYSTEMSystemsuccessfullyregistered
InformationSystem24/10/202122:05:44SYSTEMSystemsuccessfullyregistered
InformationSystem24/10/202119:14:58SYSTEMSystemsuccessfullyregistered
InformationSystem24/10/202118:59:50SYSTEMSystemsuccessfullyregistered
InformationSystem24/10/202118:54:15SYSTEMSystemsuccessfullyregistered
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david64
Master
Master
‎25-10-2021 04:34 PM

Hi @kingrolo . Can you change the log settings on the Huawei to get a more detailed log from just before a dropout until it has recovered. Post it back here. You can then put the log settings back as before.

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