I am set to have my FTTB install on Friday. They have mentioned that they need to access the communications room, which I have been notified by the property manager is locked with an NMB key, which they believe the TPG technician will have.
Is it possible to get this confirmed? Will the technician have an NMB key?
Welcome to the Community!
I've located your account and can see that we'll be providing you with NBN Fibre to the Building service.
It is NBN's responsibility to ensure any required access and service installation.