No internet after upgrading to FTTB 250.

[coolmafia]

the guy have come in today to install the wire and the G.FASt modem and i am using the new modem from TPG, i am not getting any connection.

i have call TPG and they will look into it. but i need to have internet asap as i am working from work

[adib_rahmang]

We'll check out what's going on with your connection, @coolmafia.

Can you send me a DM?

[coolmafia]

do i have to setup username and password in the modem?

[coolmafia]

i have solve the problem by myself after update the username and password