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No internet and on call for last 2hrs and no one to answer!!!!!!

shaan1607
Level 2
My TPG FTTB connection was activated more that 24hr and there is still no internet.

Tried rebooting and resetting modem multiple times with no luck.

I am on call for last 2hr and still waiting for someone to answer my phone..such a horrible client experience!!! I have been a TPG customer over a decade and still such treatment..very very disappointing!!!
1 REPLY 1
Aubrey
Moderator

Hi shaan1607, we got your PM and @BasilDV has since responded to it.

 

Regards,

Aubrey