Wifi issues with Huawei

Level 1c

Hi,

I have recently moved house and taken my TPG FTTB connection with me. Since being in the new apartment, i have had major issues with Wifi. When any device goes to sleep (i.e close a laptop) when i try to reconnect a few hours later, the wifi is saying it is connected but unable to resolve any webpage or connect to any network device (i.e file server). The simple fix is to drop the wifi connection on the device (phone, laptop etc.) and then reconnect to the wifi and things start working again as normal. This is causing some issues with my smart speakers as they are unable to do this quick drop and reconnect.

I have recently had you guys update the firmware on the device, but i believe this was happening before that was done.

 

Product type: HG659
Hardware version: VER.B
Software version: V100R001C216B013
 
Any help would be greatly appreciated!
 
1 REPLY 1
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Hello Mashes,
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