landline

[moragmcl]

Hi. A TPG technician installed FTTB yesterday. I received an email afterwards to say I would be able to receive and make calls from my landline, however there is no dial tone and no-one can call me.  I live in an apartment with little to no mobile reception, in a lockdown area (Melbourne). Please rectify the landline connection as soon as possible.

Thank you

[Riezl]

Hi @moragmcl, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help get to the bottom of this.

To send a PM, please refer to this link:How do I private message (PM) in the community