no green internet light

[doreenhart]

Hi, 

For some reason the internet light and DSL light is not green. I've reset the modem multiple times and no green light appears. Can you please urgently assist? 

Thanks,

Doreen

[BasilDV]

Hi @doreenhart

Welcome to the Community!

We were able to locate your account and learned that this case has been raised to our Engineers.

The service has been restored and working within specification.

Let us know if you need further assistance.

BasilDV