optical cable brok

[namnguyen54]

The optical cable connects to the nbn box was broken so I don't have internet for last 2 weeks.

Please come to fix it ASAP

Regards

Nam Nguyen

[KarlB]

Hi @namnguyen54 

Welcome to the community,

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?

Regards,

Karl

[Mal_mod]

Hi @namnguyen54 

Can you please confirm, that you have requested account cancellation ?