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Hi, I have upgraded my plan from ADSL to Fibre Superfast, but my speed now is down from 90mbps to 73.2mbps, which is far lower than the 200mbps advertised.How can I fix it?
Did you test the speed via WiFi or Wired connection?
What troubleshooting have you tried so far?
Please send us a private message with your account details and we'll check it further.
Hi, I have tested both wired and Wifi speeds, both improved a little bit today, but still far lower than 200mbps. See these two images.Account Details:
Please refrain from posting any account details in public as it may compromise your security. We've already edited your post.
Just send us a private message with your account details for us to check on this further.
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