I am moving to my new house and I already changed my plan because in the new house FTTB is available.
I am just worried my current plan and internet in my current house get disconnected before we move out.
We will move out in 10 days.
I called support and talked to 6 different people they just pass me to each other and no one says anything useful!
It is a simple question can I change my plan on 29th of January or not? Is my internet get disconnected from my
current place before I move out or not? There is no one in TPG to answer this question?!
And call me on XXXXXXXXXX if you really can help! thanks.
Thanks for raising this with us.
We've edited your post as it contains your mobile number. Please avoid posting any account/personal information on a public thread as it may compromise your security.
While the FTTB order is in progress, the service will still work in your current address. You'll receive a notification email about the installation, which you may request to move or reschedule if it's not going to work out with your available time/date.