Connection cutting off and on these days

[Ayautuah]

Hi,
It seems that the internet connection is not stable in my area (Holland Park). I have to ’reset’ the connection each time when the problem occurs. Hope the responsible agency will take action to fix it.

[BasilDV]

Hi @Ayautuah,

Thanks for raising this with us.

We've checked the account and learned that your service is being affected by the NBN Co's network improvement. We were advised that the work will be finished tomorrow (17/04) at 3PM.

Service should be back to normal once done.

Thank you for your patience.

BasilDV