Contract cancellation

[slee7222]

I tried several times to cancel my contract using your chatting service without success.

Every time the staff said she would transfer me to an account specialist, after waiting for hours, I was cut off.

Can I do the cancellation process via this massage?

[luisc]

Hi

My records show that your request has been approved, we will update you when process is completed.

Please review our terms and conditions

https://www.tpg.com.au/terms_conditions/standard

Thanks