Home phone not working

[ruzaivanovski]

Hi
My NBN is working but the home phone isn’t working. There is no dial tone and when people try calling they get a message saying the call could not be connected. Can someone please advise how to resolve

[Ahra_G]

Hi @ruzaivanovski, 

I've managed to locate your account using your Community details and recent update indicated that a member of our Technical team is scheduled to contact you today to assist with the homephone issue. 

Please don't hesitate to reach out to us again should you require further assistance. 

To help manage your TPG services on the go, you may download our TPG Mobile App on this link: tpg.com.au/services/tpg-app

Regards,

Ahra_G