Internet quality is unstable

[YunmiPark]

The internet keeps disconnecting at home. It's not even possible to make phone calls. It's so uncomfortable. The modem indicator light also turns orange and does not come back. I hope you can help me with a solution.

[Ahra_G · Accepted solution]

Hi @YunmiPark,

Please send us a private message with your Customer ID or username so we help check the status of  your service. 

-Ahra_G