My home internet connection kept dropping out so TPG sent me a new modem but the same thing happened. The light on the new modem is still orange. When I first connected, all the lights were green for a moment. But the light quickly turned orange and has remained orange ever since. This doesn't mean the internet won't work at all. Sometimes it works, sometimes it doesn't, other times it's slow and disconnects. This is very difficult and uncomfortable for our family. I hope you find a solution. ... View more

Internet status issues  Hello. My name is Yunmi Park.  I'm sure you're very busy, so I'd like to inquire.  Actually, the internet condition at my house hasn't been as good as in the picture for about a month, but it's not getting any better, so I'm contacting you.  In this situation, our students are experiencing great inconvenience.  Please check as soon as possible and take action.  Then we look forward to hearing from you.  I'm not good at English, so if you have any questions, please reply via message or email.  Have a nice day.  thank you ... View more

Hello.  My name is Yunmi Park.  The address is xxxx/8 xxxx. xxcove xx.NSW.  The account is xxxx.  There was no balance in my bank account. The September fee was not automatically withdrawn. It is possible now, so please withdraw it. Also, when I first signed up, I registered my email address and phone number as my cousin. Please exchange it for mine. The email address is xxxxx@gmail.com and the phone number is xxxxxx. Thank you. ... View more

My name is xxxx There was no balance in my bank account. The September fee was not automatically withdrawn. It is possible now, so please withdraw it. Also, when I first signed up, I registered my email address and phone number as my cousin. Please exchange it for mine. ... View more