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Internet stop working

Taurus_2
Level 2

I m facing the issue. When iwas doing payment for the internet bill, my internet was not working and the payment got deducted from my account  but still my internet services are not being resumed as i need it the most.

 

 


@shimul121994 wrote:
Hi, My internet stopped working, because today afternoon during deduction payment my card was insufficient balance, then I immediately recharge my card , but , still no deduction money & stop working internet! Please solve it, 89180703 this is my TPG phone number that I'm facing the problem

 

Daisy_Dhen
Moderator

Hi  Taurus_2,

 

Welcome to TPG Community, Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status of your service.

How To Private Message within the TPG Community:
https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093#M45
My TPG app for IOS and Android - https://www.tpg.com.au/download