Internet

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Level 3
Come on TPG
I need your help.
You guys already charged me and I cant use the internet.
Not good service at all.
2 REPLIES 2
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Moderator

Hi @Jorgeluis10

 

The standard installation timeframe for an NBN service is within 2-30 working days. There are instances that a certain service can be remotely activated however if it is unsuccessful, there is a possibility that a tech visit is needed. 

 

Based on your account, a Case Manager is assigned and has coordinated with NBN Co to chase the progress of the installation. 

 

Further updates regarding your installation will be sent via email.

 

Pls see Online Installation Tracker: http://www.tpg.com.au/install

 

Regards,

Ahra_G

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Level 3
I have another reply saying it’s ready to go.