Mobile Extra Charge

[Jillus]

Having been charged extra for the first time in 11 years of being with TPG I would like to know how to prevent this happening again.   What do I do to set up some kind of warning to let me know I'm almost at my limit of calls/SMS.   Or how do I work this out myself looking at my Account.  All I see is a long long list and not a clear view of the charges.  

[Ahra_G]

Hi @Jillus, 

Here are some helpful Community articles you can refer to on how to manage and check your Mobile usage: 

• Monitoring Your Usage Data
• Tips to minimise your mobile data usage 
• TPG My Account - Checking your calls and usage online

Should you require further assistance, kindly provide your TPG mobile number or Customer ID via private message so we can assist you accordingly. 

Regards,

Ahra_G