Modem replacemnet

[sK00ter45O]

After many years my TP-LINK AC1200 Wireless Modem Router VR400 has stopped working,and I was wondering what I could do to receive a new and working modem.

[BasilDV]

Hi @sK00ter45O 

Welcome to the Community!

We tried to search for your account using your community details to no avail.

If your router is already out of warranty, then you have the option to purchase a third party modem or order the router to us.

Please send me a PM with your account details (TPG username or customer ID number) to assist you accordingly.

How do I private message (PM) in the community

BasilDV