NBN no internet connection

[walawimboy]

My customer id is 520423
Around an hour ago my internet had no connection. Everything has been working fine for years. I have tried resetting, unplugging, checked all the cables but to no avail.

[luisc]

Hi,walawimboy

I cannot find your service, you may miss one number on the CID, coudl you provide me that or username?

You can PM in case

Thanks