New NBN connection but no internet

[Jeybi]

Hi,

Getting frustrated as NBN box is working and TPG supplied modem is connected but apparently no internet going through. 

[Anonymous]

Hi @Jeybi,

Thanks for raising this to us. We'd love to help see what causing issues with the service, to better understand the situation. Shoot me a private message with your account details (Username/Customer ID together with the address on file).

How do I private message (PM) in the community

Regards,

Hi,

Getting frustrated as NBN box is working and TPG supplied modem is connected but apparently no internet going through. 

[Jeybi]

All good now, Thanks TPG

[BasilDV]

You are welcome, @Jeybi

Stay safe.