No Internet

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Level 1a

I live in Windsor, Melbourne. My internet connection it has been very slow during this week and today it just doesnt work. I checked on the router and nothing appear to be a problem.

My problem is that I have never had any problem before, and since the day I moved here, I haven't had access to information related to my internet. I'd like to have access to my username and password, but I don't have any clue how to fix it and see which plan We are in (I live in a shared house).

3 REPLIES 3
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Moderator
Hi there             


 Welcome to the community,

 

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you 

 

 

Kind regards

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Moderator

Hi there amlgnd,

 

Okay lets see if i can help, so is the TPG account/ internet in your name? 

 

please let me know 

 

Kind regards 

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Level 1b

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