No NBN Network Outage but no Internet connection

[jkcperez24]

No nbn® network outage detected

LOT 222 1 CROP CT CLYDE VIC 3978 Australia
Change address

There are no network outage detected, all connections have been reset but still we don't have an internet connection.

[SuzyM]

Same at my address (Bentleigh, VIC)—no NBN fault, but no internet connection since it dropped out yesterday afternoon.

No nbn network outage detected
93 TUCKER RD BENTLEIGH VIC 3204 Australia

[Ahra_G]

Hi @jkcperez24 and @SuzyM, 

Please send us a private message with your TPG username and Customer ID so we can both check your service. 

-Ahra_G