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No connection, NBN box clicking with solid blue

jackclarke04
Level 2
Storms in Gold Coast area a couple of days ago, still no internet.

Power and connection lights solid blue with occasional clicking noise and flash of DSL light. Tried powering off, resetting and connecting Ethernet directly to computer - still no luck
1 REPLY 1
BasilDV
Moderator

Hi @jackclarke04 

 

We'd like to check on what happened to your service and see how can we get you back online ASAP.

 

Just send us a private message with your account details.

 

BasilDV