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No internet connectiom ACT

Farrukh
Level 2
Hi I live in Torrens, ACT 2607. And my internet is not working since yesterday. After getting technical support from my Wi-Fi routers company, they told me that I should contact my internet provider as I am not receiving internet connection from behind.
3 REPLIES 3
luisc
Moderator

Hi Farrukh,

 

I cannot get your account details to address your issue could you PM your CID and username?

 

Thanks

Farrukh
Level 2
I don't know how to get the CID. Username is Malik Nafeez Ahmed Awan.
luisc
Moderator

Hi

 

Your CID is located on the invoice or email that you receive on the installation.

However I found your case has been escalate to our Technical support department, they will contact you as earliest possible for an update.

 

Thanks