No internet connectiom ACT

[Farrukh]

Hi I live in Torrens, ACT 2607. And my internet is not working since yesterday. After getting technical support from my Wi-Fi routers company, they told me that I should contact my internet provider as I am not receiving internet connection from behind.

[luisc]

Hi Farrukh,

I cannot get your account details to address your issue could you PM your CID and username?

Thanks

[Farrukh]

I don't know how to get the CID. Username is Malik Nafeez Ahmed Awan.

[luisc]

Hi

Farrukh

Your CID is located on the invoice or email that you receive on the installation.

However I found your case has been escalate to our Technical support department, they will contact you as earliest possible for an update.

Thanks