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No internet connectiom ACT

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Level 1b
Hi I live in Torrens, ACT 2607. And my internet is not working since yesterday. After getting technical support from my Wi-Fi routers company, they told me that I should contact my internet provider as I am not receiving internet connection from behind.
3 REPLIES 3
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Moderator

Hi Farrukh,

 

I cannot get your account details to address your issue could you PM your CID and username?

 

Thanks

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Level 1b
I don't know how to get the CID. Username is Malik Nafeez Ahmed Awan.
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Moderator

Hi

 

Your CID is located on the invoice or email that you receive on the installation.

However I found your case has been escalate to our Technical support department, they will contact you as earliest possible for an update.

 

Thanks