No internet connection

[davidd55]

NBN connection box

@ 02:45 9/3/22
HFC connection is physically secure
Power light is on
Downstream light is on
Upstream light is flashing
Online light is off

@ 11:05 9/3/22
HFC connection is physically secure
Power light is on
Downstream light is flashing
Upstream light is off
Online light is off

NBN co says there's a problem in the area. Postcode 2203

So, Mr TPG when is this going to be resolved?

[BasilDV]

Hi @davidd55

We'd like to check on the status of the outage that affected your service.

Please send me a PM with your TPG username or customer ID number to assist you accordingly.

BasilDV