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No internet connection

rnrl1325
Level 2
Hi there

 

I have just been kicked off the internet and dont know why. I cant call you and the live chat is congested. I am trying to work from home. The modem is connected and fine, just wont connect to the internet.

 

Anyone that can help? 

 

Kind regards

Donghun kang

1 REPLY 1
peter_k
Moderator

Welcome to TPG Community,


Could you PM (Private message) me your customer ID, username, service address or mobile number so i can check the status here.

 

Regards

Peter