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No internet light

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Level 1c
Hey I received the modem today but the internet light not working bay the way I’m new costumer thanks,
1 REPLY 1
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Moderator

Hi @Ayad73 

 

Welcome to the Community!

 

We were able to locate your account using your community details and understand that you've been in touch with our Tech team. 

The case was escalated to our Engineers and verified that there's a fault within the NBN network.

A technician will be requested and updates will be given by your assigned Engineer as soon as an update becomes available.

 

BasilDV