Get online support
Hi Kingshell,
Sorry to hear that,
Have you check if your service has no on outage?
https://www.tpg.com.au/servicestatus.php?timeframe=future
Have you do troubleshooting for your connection?,
https://community.tpg.com.au/t5/Testing/Troubleshooting-no-internet-connection/m-p/24338