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Paid bill but wifi isn’t working

jiahlowther
Level 2
Hi there,

I paid my bill late but my wifi isn’t work. The support page says the phone lines are open but I’ve just been sitting on the music for half an hour. Could someone pls remove the barring on my modem Smiley Happy
3 REPLIES 3
BasilDV
Moderator

Hi @jiahlowther

 

We'd like to have a better understanding of the situation and see what we can do to resolve this.

 

Shoot me a PM with your TPG account details.

 

BasilDV

0Thielen8
Level 3

@jiahlowther wrote:
Hi there,
GTA Portal
I paid my bill late but my wifi isn’t work. The support page says the phone lines are open but I’ve just been sitting on the music for half an hour. Could someone pls remove the barring on my modem Smiley Happy

I have also same query but no resolve can you provide me some solution.

BasilDV
Moderator

Hi @0Thielen8

 

We'd like to have a better understanding of the situation and see what we can do to restore the service.

 

Kindly send us a private message with your account details.

 

BasilDV