Performance

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Level 1a

Hi, 

 

i cant see any mention of service outages...  i'm get quite poor performance on the TPG FTTB 

 

http://tpg.speedtestcustom.com/result/e5762fb0-89b3-11e9-a4e8-3945d32b82dd

 

Are there any issues on the system? 

 

1 REPLY 1
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Moderator

Hi @alwynhendricks

 

Welcome to the Community! 

 

I was able to find your account using your Community details and did initial checks on the line. There appears to be no network maintenance in your area nor a fault on the line that can be service affecting. Line speed also shows that it is reaching almost max. 

 

Have you done the speedtest over Wi-Fi connection? If so, is it possible for you to do another over LAN/Ethernet connection? 

 

You may also refer these helpful Community articles for reference this issue:

 

Should you still require further assistance, kindly let us know of your best contact time & number via private message so we can organise a contact to be made from our Technical Team. 

 

 

Regards,

Ahra_G