Hi @alwynhendricks,
Welcome to the Community!
I was able to find your account using your Community details and did initial checks on the line. There appears to be no network maintenance in your area nor a fault on the line that can be service affecting. Line speed also shows that it is reaching almost max.
Have you done the speedtest over Wi-Fi connection? If so, is it possible for you to do another over LAN/Ethernet connection?
You may also refer these helpful Community articles for reference this issue:
Should you still require further assistance, kindly let us know of your best contact time & number via private message so we can organise a contact to be made from our Technical Team.
Regards,
Ahra_G
