Red light and connection problems

[Brookefinley]

My internet says I'm connected but is always playing up and the red light always comes on I thought it was just my old house but I've recently moved to a new house and it is still doing the same thing.

[BasilDV]

Hi @Brookefinley

We'd like to have a better understanding of the situation and see what we can do to resolve this.

Shoot me a PM with your TPG account details.

BasilDV