Sim activation

syed02
Level 2

Hi

I am having some difficulty activating my sim.
Instead of there being an option to activate it there is instead just the status "Never activated".

1 REPLY 1
Riezl
Moderator

Hi @syed02 ,we have created this community article, which may help : How to activate your TPG Mobile SIM card 

 

If the issue persists, please send us a private message with your TPG customer ID, Mobile Service Number (MSN) and complete address so we can pull up the account.

 

To send a PM, please refer to this link: How do I private message (PM) in the community 

 

If your concern is about TPG Mobile Singapore service, you may send them an email to Singapore Mobile Team at support@tpgmobile.com.sg or visit their Facebook Page at https://www.facebook.com/tpgmobilesg/