TPG Internet account is in credit

[amritsth]

Just a quick question. I received a email regarding the above topic but there is no any solution as how to transfer or nominate the remaining balance.
hoping to get reply.
thanks

[BasilDV]

Hi @amritsth

We'd like to have a better understanding of the case and seek for more information in the said notification.

Shoot me a PM with your TPG username or customer ID number.

BasilDV

[BrandonB]

TPG services are prepaid and each monthly period of service needs is paid in advance.We will automatically debit payment for your next billing cycle 7 days prior to your billing cycle ending.

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[Shane]

Hi @aonaskal,

Let us help check this with our Accounts Specialists. Could you shoot us a PM with your details to better understand the situation and raise this to our team for investigation. 

How to send a PM? 

Regards,

Did you get any proper solution?, I am also facing the same issue.

[amritsth]

Just call tpg ... they can solve your problem with a call.
Thank me later. Cheers