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Wireless broadband network down?

mochi
Level 2

My modem suggest that internet is connected but it's not.

Is the vodadone 4G network down in Glen Eira, VIC?

3 REPLIES 3
Ahra_G
Moderator

Hi @mochi,

 

We advise customers to check if their service is affected by an outage here: How to Check for NBN Network Outage and TPG service status.

 

If there's no outage in your area, please send me a PM with your TPG username or customer ID number to assist you further and for us to check the status of your service.

 

 

Regards,

Ahra_G

Dowdle85
Level 2

@mochi wrote:

My modem suggest that internet is connected but it's not.

Is the vodadone 4G network down in Glen Eira, VIC?


Hello,

I faced similar kind of issue last time, I am still searching for some proper solution.

Ahra_G
Moderator

Hi @Dowdle85

 

Please send me a PM with your TPG username or customer ID number to assist you further and for us to check the status of your service.

 

 

Regards,

Ahra_G