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Level 1b

Hi, im not really sure whats happening but i am unable to get any responses at all from customer service. I have wasted several days now sitting by the computer and just need to upgrade my account. Its not as straight forward as it may seem as I tried to do myself but once i pressed the confirm button it pretty much told me there was an error. Im really unsure but feel that TPG is forcing us to go with another provider


Level 9

Another user has reported to use this email to change your plan instead of the link in My Account.

Include the same info as you would have in My Account.