Hello AzDawg, Thank you for being a part of the TPG Community. For verification purposes can you please send me a private message (PM) by clicking on my name and provide the following information:  Username  Full Name  Full Address  D.O.B. I will reply ASAP on receipt of the above. Regards PeterW My TPG app for IOS and Android - https://www.tpg.com.au/download ... View more

Hi @niuleigh,   We'll have our Tech team to look into it further.   Please send me a PM with your preferred time and best number to be contacted.   How to send a PM? Click here.   Regards, BasilDV ... View more