I want my account cancelled asap, i'm off contract and have signed up with new provider. Tried to call, emailed and online chat but still have to wait for someone to call me back! Why it's so hard to cancel NBN service! I have been told I need to give 30 days notice for cancellation, and that means I need to keep paying for the service that is not upto expection. We have been a loyal cutomer for more than 25 years, and now it's the time to move on, as TPG is not as competive as before.   ... View more

Please cancel my NBN service, I am switching to different provider 5G. Users name is : yangshib Please let me know how to cancel ASAP. Thanks ... View more

Our lost NBN after power outrage Saturday afternoon :Power light is Solid Blue, Connection light flashing Red. DSL light off, LAN light off Called TPG hotline, after a quick reset, the case was escalated and an appointment was arranged for Tuesday afternoon. Sons are not happy, no internet for couple of days is very inconvenient for them. No more quickly resolution like old days with ADSL 2, now days relying on NBN team. ... View more